How to get a Library Card

photo of evergreen indiana library card

Any resident or property owner in Henry County, except for Knightstown, Middletown-Fall Creek Township and Spiceland residents (who must obtain a card from their respective libraries), is eligible for a resident New Castle-Henry County Public Library Card.

Your first card is free, but there is a $2 fee for a replacement card.

You must apply for your card in person at the Main Library or on the Bookmobile. Children under the age of 18 must have their parent or legal guardian with them to apply for a library card.

Please bring with you

Photo ID

  • Valid state driver’s license or ID card
  • Valid Government issued ID
  • Valid college or university ID

If your ID does not display your current address, please also bring one of the following:

  • Valid voter registration card
  • Computer generated bank statement or government notification issued in applicant’s name within last 30 days
  • Computer generated utility, credit card company, doctor or hospital bill, issued in applicant’s name within last 30 days
  • Change-of-address confirmation from the United States Postal Service showing prior and current address of residence (A P.O. Box is not acceptable as a residence address)
  • Property tax receipt issued in applicant’s name (from current tax year)
  • Any postmarked piece of mail (addressed to you) that has been sent within the last 30 days.

Circulation Periods & Fine Schedule

Type of Material

Loan Period

Item Limit

Renewal Limit

Overdue Fine

Maximum Fine

Audio Book

21 days

no limit

2 renewals

$0.25 per day

$10.00 per item

Book

21 days

no limit

2 renewals

(1 on new releases)

$0.25 per day

$10.00 per item

DVD/Blu-ray

7 days

10 items

1 renewal

(0 on new releases)

$0.25 per day

$10.00 per item

Telescope

7 days

1 item

no renewal

$2.00 per day

$80.00 per item

Kit

21 days

no limit

1 renewal

$0.25 per day

$10.00 per item

Magazine

7 days

no limit

1 renewal

$0.25 per day

$10.00 per item

Music CD

7 days

no limit

1 renewal

$0.25 per day

$10.00 per item

Video Game

7 days

5 items

1 renewal

$0.25 per day

$10.00 per item

Mobile Hotspot

7 days

1 item

no renewal

$2.00 per day

$225.00 per item

Circulation Periods & Fine Schedule

Audio Book

Loan Period

21 days

Item Limit

no limit

Renewal Limit

2 renewals

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

Book

Loan Period

21 days

Item Limit

no limit

Renewal Limit

2 renewals  (1 on new releases)

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

DVD/Blu-ray

Loan Period

7 days

Item Limit

10 items

Renewal Limit

1 renewal  (none on new releases)

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

Telescope

Loan Period

7 days

Item Limit

1 telescope

Renewal Limit

no renewals

Overdue Fine

$2.00 per day

Maximum Fine

$80.00 per item

Kit

Loan Period

21 days

Item Limit

no limit

Renewal Limit

1 renewal

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

Magazine

Loan Period

7 days

Item Limit

no limit

Renewal Limit

1 renewal

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

Music CD

Loan Period

7 days

Item Limit

no limit

Renewal Limit

1 renewal

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

Video Game

Loan Period

7 days

Item Limit

5 items

Renewal Limit

1 renewal

Overdue Fine

$0.25 per day

Maximum Fine

$10.00 per item

Lost or Damaged Materials FeesAll Lost or Damaged Materials will be assessed a $10 processing fee that is in addition to overdue fines and the replacement cost. There are no refunds for lost materials which have been paid for.

In the event that a barcode, jacket, case, etc. is lost or damaged the maximum fine is $1 per item

Other Fees

Collection Agency Fee – $10.00

Replacement Library Card – $2.00

Non-Resident Library Card Fee – set annually by the Board of Trustees

Public Library Access Card (PLAC) – set annual by Indiana State Library

Copies Black/white – $0.20 per page

Copies Color – $0.50 per page

Poster Prints – $1.50 per foot (24×36 $5)

Lamination- ($1.25 Letter Size) ( $1.75 Legal Size)

Materials Circulation Policy

The New Castle-Henry County Public Library is a member of the Evergreen Indiana library consortium. As a condition of membership, Evergreen Indiana libraries operate under uniform policies and procedures.

Resident, non-resident, and PLAC Evergreen cardholders, have full access to the consortium and may place holds on any Evergreen library’s holdable materials. Reciprocal borrower, student, transitional, or teacher profile cardholders may place holds only on the materials owned by the New Castle-Henry County Public Library.

Holds may be placed on most items in any Evergreen Indiana library (see list of exceptions below). Patrons will have one week after the hold is filled to pick up the held item. Some Evergreen Indiana libraries may impose a fee for failure to pick up a hold. Patrons may have 20 unfilled holds in the system. Evergreen Indiana does not allow holds to be placed on the following items by any patron:

  • Reference materials
  • Bestsellers with the no-hold designation

Evergreen Indiana does not allow Evergreen Indiana library patrons to place holds that would generate Intra-Evergreen Indiana [transiting] loans on the following item categories:

  • Art
  • Bestsellers
  • CDs
  • Equipment
  • ILL
  • Kits
  • Media
  • New Books
  • New videodiscs
  • Realia
  • Reference
  • Software
  • Software – Gaming
  • Videocassettes

These items may be borrowed by Evergreen Indiana library card holders by proceeding to the owning library and checking out the material. The patron may return such materials to any Evergreen Indiana library for transit to the owning library.

A library may place a six-month age protection on new items. Local patrons may place holds on such items. Non-local patrons may place holds on such items, but the materials will not be transited until the six-month age protection expires. Non-local patrons may place a hold on such an item, select the owning library as the pickup location, and proceed to the owning library to check out the item.

Patrons may place their own holds via the OPAC, and may select their pickup location and notification method. The software will refuse holds requests which do not conform to Evergreen Indiana policies.

Patrons may choose any pickup location for holds. Patrons whose Evergreen Indiana cards are “blocked” or “barred” will not be allowed to place holds until their card privileges are restored.

The Evergreen Indiana Policies and Procedures may be found at https://blog.evergreen.lib.in.us/?page_id=2770.

A Library patron may borrow materials as long as his/her New Castle-Henry County Public Library card is in good standing (no long overdue items, no fines above $10, card not expired). Patrons are required to present their Library card in order to borrow materials.

In most cases, a maximum of 100 items may be checked out simultaneously on an Evergreen Indiana library card. There is a maximum limit of 10 music CDs, 10 videos, 5 equipment, 6 art, 2 ereaders, and 2 gaming software items per Evergreen Indiana library card. Borrowing limits are calculated at the consortium level and not at the library level.

Patrons must use their own Library cards when checking out Library materials. Spouses or designated caregivers may checkout materials on behalf of a cardholder if permission is granted in-person or by filling out a form available at the circulation desk by the cardholder.

As an occasional courtesy, the library may circulate materials to a patron by looking up the patron’s account using a current driver’s license. The current license must match the driver’s license ID number and/or the complete combination of name, DOB, and address in the Evergreen Indiana system. Patrons traveling to Evergreen Indiana libraries other than their home library must present their official Evergreen Indiana library card at all times. Patrons who repeatedly fail to present their library card at their home library will be required to purchase a replacement card for two dollars ($2).

Materials may be returned in the drop box located at the east end of the parking lot, or inside the Library at the main public service desk on the first and second floor.

Damaged items should be brought into the Library and not placed in the drop box. Items that have suffered from spillage should not be placed in the drop box, as this could damage other items.

DVDs and music CDs should be handled by the center hole and edges to avoid touching the playing surface. DVD and CD discs should be stored in their protective sleeves and cases when not in use. Keep DVDs and CDs out of direct sunlight and hot, unventilated areas.

Two listening rooms are provided to the public to watch videos, listen to CDs, or use the Sorensen Video Phone for the hearing impaired. Patrons with an adult or young adult New Castle-Henry County Public Library card may use the listening rooms alone; youth patrons with juvenile New Castle-Henry County Public Library cards must have a parent/adult guardian present when using a listening room.

Patrons with New Castle-Henry County Public Library cards that have long overdue or lost items, or fines or fees in excess of $9.99, are not permitted to use the listening rooms.

The Library is not responsible for patrons’ personal materials (CDs, DVDs, VHS tapes) brought in for use in the listening rooms.

The Library will attempt to borrow materials and acquire periodical articles from other libraries for New Castle-Henry County Public Library cardholders. The library will exhaust local resources first, including its own collection and that of Evergreen Indiana, before requesting items on interlibrary loan.

There is no charge to the patron if an available copy of the book can be located in Indiana. If the only copy available is from a library that charges fees to loan materials or photocopy an article, the patron will be notified of any cost prior to ordering the material. Any fees must be paid before the item will be ordered.

Certain items such as videos, reference books, new books or genealogical materials are difficult, if not impossible, to acquire through interlibrary loan and the library may refuse to pursue such requests.

Failure to return ILL materials will result in replacement costs and fines from the loaning library, as well as suspension of all privileges with the New Castle-Henry County Public Library until the items are paid for or returned and all fines have been paid. Loan periods and renewals of ILL materials depend on the policies of the lending library. NCHCPL staff will inquire whether the items may be renewed and will notify the patron.

Patrons with New Castle-Henry County Public Library cards that have long overdue or lost items, or fines or fees in excess of $9.99, are not permitted to use the listening rooms.

The Library is not responsible for patrons’ personal materials (CDs, DVDs, VHS tapes) brought in for use in the listening rooms.

The Library expects materials to suffer some wear with normal use. The Library also expects patrons to exercise care in the handling of borrowed Library materials. Patrons are not held responsible for what the Library determines is normal wear. If the Library determines that an item was lost or damaged due to mistreatment, neglect, etc., while charged to the patron’s card, the patron will be billed for the cost of repair or replacement, processing, and any overdue fines that have accrued while checked-out to the patron.

The patron is responsible for all fines that accrue from the date an item was due until the patron pays for replacement or requests to be billed for replacement. When the Library receives payment in full for replacement of an item or any part, the original item becomes the property of the patron.

No refund will be given to a patron for a “Lost” item for which a patron has paid. In addition, no fines/fees and third party collection fees will be refunded.

The Library will attempt to contact a patron immediately when it discovers that a part (e.g. case, booklet, DVD, audiobook disc, etc.) is missing from an item that has been returned. The patron is responsible for all parts of an item checked out from the Library. If the item has more than one part (e.g. 2 discs) and all parts are not returned, the fine for the entire item is owed.

If the Library is able to purchase a single part of a multi-part item, the patron will be charged only for the replacement and processing of the single part. If individual parts cannot be purchased separately, the patron will be responsible for paying the cost to replace the entire item. When the Library receives payment in full for replacement of an item or any part, the original item becomes the property of the patron. If the patron does not want the damaged item or part, the Library will dispose of it.

Renewal requests may be made in person, by phone or via the online catalog “My Account” feature. Certain categories of materials are not eligible for renewal. If a “HOLD” has been placed on an item, it may not be renewed.

Sometimes an item may appear as overdue on a patron’s account, but the patron is certain that the item was returned. In such an instance, the Library recognizes that either the Library or the patron may be in error. For this reason, a procedure is followed that allows both the Library and the patron time to look for the item for a period of thirty (30) days without accruing additional overdue fines.

At the discretion of the Library, fines may be waived on an item that a patron “claims returned” that has not been found by the Library or the patron during the thirty-day period.  This grace may be given to the same patron up to two (2) times in a calendar year.

As a courtesy, the Library attempts to electronically notify patrons at least twice that items are overdue for return to the Library, however, failure to send a notice does not change the due date or cancel any fines or fees. Return of Library materials on or before the due date is the sole responsibility of the patron.

Patrons should ensure that a spam filter does not block emails sent from the Library, and should notify the Library of any change in email address.

An electronic notice is sent when an item is fourteen (14) days overdue. A second electronic notice is sent when an item is twenty-one (21) days overdue, and this notice states that the item will be considered lost and billed for replacement once it is twenty-eight (28) days overdue. If an item has not been returned before it is forty-two (42) days overdue, the patron’s account will be sent to collections and a nonrefundable $10 collections fee will be added to the patron’s account in addition to any other replacement costs, processing fees, and accrued overdue fines.